If you plan to launch a project or idea for a software solution tailored to your company, or if it is com...
Our web application developers transform their great ideas into viable web solutions. With the skills and...
professional and personalized Web design tailored with a Content Manager System (CMS) so you can update t...
The mobile experience has become part of our everyday life. The whole world has been subjected to the use...
In this type of services, facilities EIS booking a full team dedicated exclusively software development f...
EIS makes available a complete set of software development that may have as needed. Our customers can put...
Attending from the smallest need Web Hosting to advanced look forward to working with you to help you get...
We identify and solve potential security vulnerabilities in the applications of our customers. We have a ...
EIS provides a full range of integration services that enable our customers to accelerate business proces...
In EIS we have experienced quality control engineers dedicated exclusively to software application testin...
Major search engines (Google, Bing, Yahoo) do not “know” many of the web sites that exist in ...
In EIS we handle Software Support and Maintenance, providing an opportunity for your business to focus on...
Windows, Linux, Unix, XML, MAC OS, AS/400, Android, Windows Phone
Microsoft .NET, MVC, AS3, Oracle, Java, PHP, HTML5, CCS3
Photoshop, FireWorks, Illustrator, InDesing, Flash
Microsoft SQL, MySQL, PostgreSQL, Oracle, MongoDB, dBase
Yii, Phalcon, Microsoft .Net, Bootstrap, Foundation
JQuery, JQuery UI, AngularJS, KnockOutJS, EaselJS
WordPress, Joomla, Drupal, DotNetNuke, Magento
Service Support Center
SERVICE SUPPORT OPERATIONS
Its main purpose is the management of resources, whether human resources and / or equipment and tools used in the services offered to customers. Another feature to highlight is the management of time spent on the execution of the tasks performed, and control costs in performing them. Among the most important features are:
- Web platform, mobile Availability
- Role-based access, Creating Assignments
- Location of technicians, technical Section
- Scheduling assignments
- Service contract management, Billing assignment
- Billing contracts, Internal Messaging
- Messages and Notifications, Message Templates and Reports
SERVICE SUPPORT TICKETS
It is designed to help optimize the services offered by your company and improve efficiency in relation to the service to its customers, providing your staff with the tools they need to provide effective, personalized and measurable assistance:
- Web Platform, Customer Portal
- Role-based access, filtering Tickets
- Help topics or categories, Allocation and Transfer Tickets
- Auto Responders, Internal Notes
- Service Level Agreements, Reports and Indicators
It arises when a group of professionals with over 20 years experience in the area of IT, motivated in globalization and the tendency to use services of IT Outsourcing, had the idea of partnering in order to formalize a business where they could contribute their vast experience and develop their innovative concerns. Leveraging its related aspirations and experiences in technological and administrative environment, deciding to form Excellent Integrity Solutions, EIS.
We are a software factory dedicated to providing solutions and Integrated Services Advisory in: Analysis, Design, Development, Maintenance and operational continuity of automated processes of a company or business, with advanced technology and the most advanced computational techniques. Our motivation is to provide support and opportunities with which companies can raise their management by streamlining processes and increasing their profits. Our work is characterized by the Custom Service and Warranty Work Performed. In addition, we differ by the ability to listen to our customers, identify their needs and assist them in their decisions, so that a robust final product is achieved.
To be leaders in the market offering solutions, supported by modern technology, constant innovation and in solving the needs of our customers.
Providing consulting services, consulting and application development using the latest technology, personalized business assistance, ensuring technological solutions, by our team of qualified and certified professionals of the highest quality to satisfy our customers and shareholders.
Our principles are based on Excellence, Integrity, Service, Flexibility, Innovation and Responsibility.
We encourage our service through efficiency and effectiveness. Guaranteeing our work with superior quality, making us worthy of respect and trust of our customers.
We are shaped by honest and irreproachable professionals with a high level of commitment in carrying out their duties, making each of its attached to the principles that define our business philosophy functions.
Through teamwork with our customers we seek to achieve, with personalized attention, the full satisfaction of the requirements and needs of them.
- Reliability: We build trust and certainty at all times, ensuring our products over the life of them.
- Availability: We offer our customers a continuous and uninterrupted manner.
- Innovation: Constant search for new technologies to respond adequately to the expectations of our customers.
- Effectiveness: We ultimately to the needs of our customers solution, making rational and responsible use their time and money.
- Quality: Committed to excellence.
Providing consulting services, consulting and application development using the latest technology, personalized business assistance, Ensuring technological solutions, by our team of qualified and certified professionals of the highest quality to our customers and Satisfy Shareholders.
At EIS we do based on ethical principles and law-abiding businesses. Our company has a role to society and to the environment in which it operates. For this reason we want to be profitable, but ethically and based on legality, which is a strategic pillar for us, as we generate higher productivity, customer loyalty, access to regulated markets and credibility.