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Syplans
Its main purpose is the management of resources, whether human resources and / or equipment and tools used in the services offered to customers. Another feature to highlight is the management of time spent on the execution of the tasks performed, and control costs in performing them. Among the most important features are:
CHARACTERISTICS
- Web platform, mobile Availability
- Role-based access, Creating Assignments
- Location of technicians, technical Section
- Scheduling assignments
- Service contract management, Billing assignment
- Billing contracts, Internal Messaging
- Messages and Notifications, Message Templates and Reports
SIGEVAP(a)
It is a system of management of vacancies and application of tests that goes from the creation of the requisition of personnel, through the creation of the tests that make up the vacancy, the exposition of said tests and the automatic correction of them as well as the management of the vacancy from where it can be worked and save the different comments made by the evaluators of the tests and by the managers of the vacancy itself until, based on the analysis of the data, the decision is made to decline, save as eligible or to hire the evaluated candidate.
CHARACTERISTICS
- Web platform, mobile Availability
- Role-based access, Creating Assignments
- Location of technicians, technical Section
- Scheduling assignments
- Service contract management, Billing assignment
- Billing contracts, Internal Messaging
- Messages and Notifications, Message Templates and Reports
SERVICE SUPPORT TICKETS
It is designed to help optimize the services offered by your company and improve efficiency in relation to the service to its customers, providing your staff with the tools they need to provide effective, personalized and measurable assistance:
CHARACTERISTICS
- Web Platform, Customer Portal
- Role-based access, filtering Tickets
- Help topics or categories, Allocation and Transfer Tickets
- Auto Responders, Internal Notes
- Service Level Agreements, Reports and Indicators
Company
OUR ORIGIN
It arises when a group of professionals with over 20 years experience in the area of IT, motivated in globalization and the tendency to use services of IT Outsourcing, had the idea of partnering in order to formalize a business where they could contribute their vast experience and develop their innovative concerns. Leveraging its related aspirations and experiences in technological and administrative environment, deciding to form Excellent Integrity Solutions, EIS.
ABOUT US?
We are a software factory dedicated to providing solutions and Integrated Services Advisory in: Analysis, Design, Development, Maintenance and operational continuity of automated processes of a company or business, with advanced technology and the most advanced computational techniques. Our motivation is to provide support and opportunities with which companies can raise their management by streamlining processes and increasing their profits. Our work is characterized by the Custom Service and Warranty Work Performed. In addition, we differ by the ability to listen to our customers, identify their needs and assist them in their decisions, so that a robust final product is achieved.
EMPRESARIAL PHILOSOPHY
VISION
To be leaders in the market offering solutions, supported by modern technology, constant innovation and in solving the needs of our customers.
MISSION
Providing consulting services, consulting and application development using the latest technology, personalized business assistance, ensuring technological solutions, by our team of qualified and certified professionals of the highest quality to satisfy our customers and shareholders.
VALUES
Our principles are based on Excellence, Integrity, Service, Flexibility, Innovation and Responsibility.
EXCELLENT
We encourage our service through efficiency and effectiveness. Guaranteeing our work with superior quality, making us worthy of respect and trust of our customers.
INTEGRITY
We are shaped by honest and irreproachable professionals with a high level of commitment in carrying out their duties, making each of its attached to the principles that define our business philosophy functions.
SOLUTIONS
Through teamwork with our customers we seek to achieve, with personalized attention, the full satisfaction of the requirements and needs of them.
VALUES
- Reliability: We build trust and certainty at all times, ensuring our products over the life of them.
- Availability: We offer our customers a continuous and uninterrupted manner.
- Innovation: Constant search for new technologies to respond adequately to the expectations of our customers.
- Effectiveness: We ultimately to the needs of our customers solution, making rational and responsible use their time and money.
- Quality: Committed to excellence.
OUR CULTURE
Providing consulting services, consulting and application development using the latest technology, personalized business assistance, Ensuring technological solutions, by our team of qualified and certified professionals of the highest quality to our customers and Satisfy Shareholders.
SOCIAL RESPONSABILITY
At EIS we do based on ethical principles and law-abiding businesses. Our company has a role to society and to the environment in which it operates. For this reason we want to be profitable, but ethically and based on legality, which is a strategic pillar for us, as we generate higher productivity, customer loyalty, access to regulated markets and credibility.
Contact us
Plaza Metropolitana, John F. Kennedy Avenue # 63, avenue corner Ortega y Gasset, 2do. floor, Local 207, Distrito Nacional, Dominican Republic.