Software Support and Maintenance
Service Description
At EIS, we handle software support and maintenance for your applications, allowing your business to focus on new market opportunities.
Would you like to save your valuable time managing incidents with clients and end-users?
Would you like to continuously implement changes to your application?
Would you like to ensure that your system is available 24/7 for end-users?
With our application support and software maintenance services, we offer you:
Are you interested in this service?
We offer
Emergency Support
Emergency solutions, platform monitoring, and 24/7 technical software support
Management
Customer and end-user incident management, change process and version release, requirements and risk management.
Continuity, Support, and Software Maintenance
Bug fixes, new features and implementation improvements, database management, quality control and testing, ongoing content updates, system reengineering, code refactoring, and performance optimization.
Infrastructure Support
Application deployment, monitoring, troubleshooting, and scheduled updates.